Customer Service: Give the People What They Want
Tuesday, November 18th, 2008Ok I couldn’t resist starting this blog with the title of Kinks Album..”Give the People What they Want.”
So you came this far. Perhaps you would like to come a little further? First off let me tell you one of my personal agitations life. Bad customer service. Many companies think that the idea of customer service is sticking you, the customer, into a system that was designed with the best intentions but ultimately leaves you with a sense of, “why did I come here at all.” I myself even in my daily life always notice how I am being treated as a customer. Even the largest companies in the world are only as good as the service they provide. Everyone of us has had nightmare stories of long waits, catch twenty two bureaucratic loops and employees living with the idea of “just get this person off the phone with his blah blah blah and I can go home.”













“Kirk doesn’t test the engines — he just fires them up.”