A long time ago I was hanging out with some fellow Linux users having a Fight Clubesque moment saying, “The first rule Linux Club, you do not talk about Linux Club, The Second Rule of Linux Club you do not talk about Linux Club…” You get the idea. Interestingly enough the conversation drifted over to the idea of Linux filtering its way into everyday gadgets like the ever promised but yet to be delivered on a useful mass scale smart fridge, smart toaster, smart microwave and so on and so forth and when I mean smart I am not talking about some generic term referring to a shiny interface and other window dressings, I mean smart! I am talking about anticipating my needs before I do. That kind of smart!

    For years we have been teased with the ideas of the George Jetson lifestyle only to find ourselves contending in the kitchen like Fred Flintstone. Naturally this conversation with fellow Tux users drifted into the idea of application development for such potentially fine products. Oddly enough, this is something you are seeing happen in the smart phone world now in full force, and with signals from Google to Microsoft and many more, of furthering their movements into other gadgetry. Maybe my car that I can fold into a suitcase and carry with me is not as far off as once supposed. Still though, it brought up an interesting subject just like the Darth Vader toaster as seen here.

    With this future of toasted bread run by software, it seemed the developers and bread makers might find themselves uneasy bedmates as the Smart Toaster comes out. If you stop to think of it, it makes a lot of sense. How many of us have struggled with the toaster oven to get just the right amount of crispiness on a baguette only to walk back in the kitchen to discover a charred hunk of concentrated Evil right out of Terry Gilliam’s “Time Bandits.” Of course engineers and developers are always ready to solve problems much to the world’s chagrin sometimes, like scales that Tweet your weight daily.

     In the toaster realm I can just picture it now. “Dude my new Toast Mate Open Source software is the shizznit, even comes with ‘Sunday morning, I can’t believe I went out and killed it last night special crunch setting for my bagel.’ Then of course, inevitably you can follow all this on the Smart Toast forum…” Hey just released my new ‘Toast This!’…please review….Which reviewer replies…worst app ever! Thanks for helping burn my Grandmother’s Challa she bought this morning.” “Yeah dude, You got a lot of  toast burned with your @#$#ed up code!”

    Then we can take it a step further now and Pdiddy, aka Sean John and crew get together and have a marketing meeting. “Hey we need to create the Sean John Lifestyle in the house. Let’s get a developer to write an app for Smart Toaster as part of our complete home software and lifestyle package.” The marketing campaign essentially writes itself; images of a gorgeous woman, bottle of red, and Sean John’s trusty Toast App to woo her with your culinary prowess. I mean it, you think the iphone app store with its gazillion apps available is something, wait till the home OS takes place and your toaster starts thinking for itself. This may sound way out but, but I am telling you folks, the toast wars are just around the corner.

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This post is dedicated to the many mentors I had and still have in my career. I had and one in particular though who showed me the ropes and taught me how to build a strong hosting company from the ground up. You know who you are. Thanks.

To often it is believed with tongue in cheek that everyone in the field of technology relating to web hosting simply popped out of the chute, jumped off the table and said to the doctor, “which way to the nearest data center?” This could not be further from the truth. Web hosting and technology by nature is capable of creating a reality distortion field around itself and can appear to be a seemingly insurmountable peak to those considering entering this field. True, it can be a daunting task to learn a field full of jargon and bizarre sounding acronyms with a language better described as “geekspeak,” which Gordon Moore of Intel considered to be concern for technology in society that would lead to awhole lot of engineers and then well… basically everyone else.

This is evident in the web hosting business itself with its myriad of hardware, operating system software, control panels, carriers, networking protocols etc that can sound like the stuff of science fiction to someone who has not worked with them in depth. It is a business very different from the demands of let’s say acting as a computer technician maintaining home and small business systems. It has similarities but hosting is the equivalent of flying a jet plane instead of a Cessna. A lot more can go wrong and when it does nerves of steel are required. It might be accurate to say, Hosting is  truly a harsh mistress.

Now with all this gloom and doom terror talk, lets say somewhere in your mind you still have the desire to enter this business. The question is where do you start? The good news is your friend the Internet is there for you. The strange thing about hosting is that there are not as many, in terms of what you can say, “definitive guides” to the craft, meaning in book form be it electronic or print. Some could argue this point of course as all of the technologies relating to individual parts of this field are available for reading but there are not that many start to finish in depth guides as say other fields of technology might have. This is of course made up for in gobs and gobs of online guides from articles, to forums, to help sections to get you started. Still though with all this you might find yourself still missing something. This is where you turn to…you guessed it. A mentor.

Now with the stage set, it is time to take a look at what a mentor is with a great example of how much they can help guide you along the path. In the sport of basketball, Phil Jackson, the coach of such powerhouse teams as the Chicago Bulls and the Los Angeles Lakers always credited Red Holzman as his long time inspiration for his illustrious career. He quoted Red Holzman as saying to him that coaching isn’t rocket science. Meaning Red dispelled the myths and gave a clear picture for the young Jackson of what would be needed for him to coach one day since at the time Phil was a player for the New York Knicks, but Holzman, as his mentor would lead him to coaching as Jackson pointed out many times. It wasn’t that Red told Jackson what to do, but he acted as a sounding board, showing him the ins and outs, things he might not see or realize that where happening on the basketball court. He showed him how to motivate and inspire players and how to break down the complexities of a sport to its basic pieces. Very much like breaking down the complex technology surrounding hosting into the little bits that make it work.

In this a mentor fills in all the gaps and takes all the disconnected pieces and makes them into a whole for the student. It can be seen as the master, student relationship like “Grasshopper” in the Kung Fu tv series learning from his master. This is visible everywhere and especially in programs such as the Boys and Girls Clubs of America, where men and women donate their time to mentor young people on the road of their lives to share knowledge with them that they might not be exposed to in their daily lives. This carries forward and even if you, let’s say for example, were to know all there is to know in hosting from the previously mentioned pool of knowledge from hardware, software, and networking, it can still be a mentor that helps put it all together, an experienced voice who reminds you that all you know and all your intelligence always needs to be tempered by wise experience and knowledge. You would truly be hard pressed to find one person who in the hosting industry at any level in the business who did not have someone who showed them the ropes, acted as a coach and helped guide them on their path to success in the thorny world of technology so that tall mountain became no more then steps to be taken to get to the top.

To find a mentor is not difficult. The old saying here applies. “When the student is ready the master will show up.” No, this isn’t some way out floating lotus in a pond thing, but meaning go seek someone out. Ask questions. Ask for advice. Get involved. People who have learned and have great experience are usually receptive to share what they have learned with others since more often then not, the same was done with them and that is not to far from their minds. Everyone started somewhere and that is something to consider, so don’t be afraid to approach someone and ask for help and guidance in the hosting field. The value and knowledge can be more then a thousand books of information because as Red Holzman would say “Its not rocket science.” Happy Hosting!

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Its Official:

Hamar Digital is now Helix Innovative! After long deliberations over pizza, large lists, studies of the worlds mythologies, physics glossaries etc we finally chose the name Helix Innovative.

What is a Helix? Its word orgin is the greek work for spiral and it of course appears throughout nature, specifically in the very building blocks of human beings, our DNA which is a double helix. Since we aren’t a bio pharm company that of course doesn’t apply to us directly, but the idea is that a Helix itself is a blueprint of physical and metaphysical existence found throughout the universe and can be considered a sequence of never ending action. Now before I get to propeller head here I am also reminded of what Led Zeppelin went through in coming up with a name where one of them referred to the fact that they could have called the band “Mashed Potatoes and Gravy” and if they were good it wouldn’t have mattered. Well it’s a new era for our company and time to hit it!!

I included a couple of Helixes here as references.

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As far as I’m concerned, progress peaked with frozen pizza. ~From the movie Die Hard 2

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I sometimes get inspiration while roaming through stores looking at products. For me it is almost like walking through a park as shapes and colors and items tend to spur on thoughts. The other day while shopping I passed a Hannah Montana lunch box display in the store and it reminded me that I always love to embrace new things, new trends and new ideas, as new ideas are the life blood of the world. Why Hannah Montana reminded me of this I am not sure but I think it had to do something with being a different age and then thinking “what would it be like to be that age again? No I didn’t buy the Hannah Montana lunch box, in case you are asking. Lol. Still it tends to remind me though that through trends, fads, and movements there are times when you look back over history, be it your own or others and say “what was I thinking?” Since I am a gen xer, parachute pants, big hair and other 80’s accoutrements come to mind. Maybe the discussion of fashion is perhaps a good segue way into the subject of today’s blog which is something I have been thinking about a lot: cloud computing. Cloud computing has stirred up its share of controversy and bandwagon hopping and does seem to remind me of telling my mom “oh come on please, everyone else is doing it.” Which of course moms use the classic line “If everyone else jumped off a cliff would you?” I am sorry to say in technology the answer would probably be a resounding yes. With the advent of cloud computing it is more apparent then ever we are not technological super eggheads building the utopian future of the world but a bunch of 10 year old girls swept up in a Hannah Montana frenzy. Now without further adieu Mr Ellison and Mr Gillet on cloud computing.

Now to elaborate a bit here is Frank Gillett, Forester VP and Principal Analyst.

Of course you gotta give it to Ellison for poking some holes in the myth. Still though all of us in the end seem to acquiesce and even Ellison himself rolled out a cloud strategy for Oracle. In some ways as much as we pride ourselves in our field for being computer scientists and propellarheads in many ways we are ten year old fashion driven girls. And on that note I am going to be watching some Hannah Montana and deploy Helix Innovative’s cloud strategy. Oh the humanity!

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An elder Native American was teaching his grandchildren about life. He
said to them, “A fight is going on inside me.. it is a terrible fight and it is
between two wolves. One wolf represents fear, anger, envy, sorrow, regret,
greed, arrogance, self-pity, guilt, resentment, inferiority, lies, false
pride, superiority, and ego.The other stands for joy, peace, love, hope, sharing, serenity,
humility, kindness, benevolence, friendship, empathy, generosity, truth,
compassion, and faith.”"This same fight is going on inside you, and inside every other
person, too”, he added.The Grandchildren thought about it for a minute and then one child
asked his grandfather, “Which wolf will win?”

The old Cherokee simply replied… “The one you feed.”

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Good Morning Vietnam! Lol. Always wanted to say that in a blog. Well technically it isn’t morning anymore but easing into afternoon. This morning I was conducting a training session with a new developer who joined our fold and if you have read any of my previous blog entries the first thing we work on here at Helix Innovative is team focus. During this session we were focusing on the fundamentals of what it means to be in a team, part of a team and how that affects those around you. As we went back and forth discussing what it means to be part of a team I called up an oldie but goodie from Rudyard Kipling. I loved reading Kipling as a kid, and especially loved the animated television adaptation by Chuck Jones, of Kipling’s famous tale Riki Tiki Tavi, which is the story of a boy and his pet mongoose who saves the family from murderous snakes.

I mean, you gotta love the fact that Orsen Welles handled the voice of Nag, the Not to mention the book my Dad used to read to me which was Kipling’s “Just So Stories,” especially my favorite “How the Elephant Got Its Trunk.” I can still hear my Dad’s voice reading to my sister and I…”The great green greasy Limpopo river all covered with fever trees.” Ok I have gone way off track here. So here is Kipling:

The Law of the Jungle
(From The Jungle Book)
by Rudyard Kipling

Now this is the Law of the Jungle –
as old and as true as the sky;
And the Wolf that shall keep it may prosper,
but the Wolf that shall break it must die.

As the creeper that girdles the tree-trunk
the Law runneth forward and back –
For the strength of the Pack is the Wolf,
and the strength of the Wolf is the Pack.

The poem is quite longer then this and is well worth the read and contains many observations of how a wolf pack must conduct itself to prosper, all from Kipling and since we aren’t trying to encroach on the territory of literary criticism blogs we will move on.

So long story short we had a discussion about this particular section of this poem and I asked “What does this mean to you?”

The response was:

“We work as a team, each one makes up the team and our strength lies in our team work..”

Again our new developer summed it up and this is the magic of team play, once each member sees what can be accomplished as a unit they become better as an individual in turn. As Jim Collins at www.jimcollins.com and author of “Good to Great,” describes it is all about getting the right people on the bus, the wrong people off the bus and injecting a rigorous discipline and then figuring out where to drive the bus. You can drive to Mars with the right team in the correct seats. Well you can’t technically drive to Mars, but you get the idea and if you haven’t read any of Collin’s books they are good reads. I personally don’t know if I am as Collin’s describes a Hedgehog, who knows maybe in business but the thought of being a rolly polly little mammal with spines sticking out of me is giving me a rather alarming visual…Anyway, just read the book. Now time to go back and see how our young Padawan is doing. J

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There were many like it but this was mine.

Couldn’t resist throwing up a pic of my first computer I ever owned. I remember being 12 years old back in 1980 and working all summer bailing hay and pulling weeds in people’s gardens to earn enough money to plunk down the $399.00 to get my hands on one of these. I mean 4k RAM!! Wow! lol. For its time is was so exciting. I used a small old black and white tv my parents had, a tape deck to store my applications(yes you heard right. A tape deck!) I wrote in Microsoft BASIC, like a cheesy flight simulator I slapped together that essentially was, “don’t crash into the side of the tunnel and press the fire button at the end.” Physics engines be damned! Still it was so much fun and I spent hours and hours programming on it. Loved that computer.

Actually while writing this, I was thinking of the ending of the film “Jarhead,” about Anthony Swofford’s tour of duty in the first Gulf War. Of course I had to modify it slightly…

“A story: A boy uses a TRS-80 Color Computer for many years, and he goes to write code. And afterward he turns the TRS-80 in at the local thrift shop, and he believes he’s finished with the TRS-80 Color Computer. But no matter what else he might do with his hands, love a woman, build a house, change his son’s diaper; his hands remember the TRS-80 Color Computer.”

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In Yamamoto Tsunetomo’s “Hagakure: The Book of the Samurai,” there is a passage that reads “There is something to be learned from a rainstorm. When meeting with a sudden shower, you try not to get wet and run quickly along the road. But doing such things as passing under the eaves of houses, you still get wet. When you are resolved from the beginning, you will not be perplexed, though you still get the same soaking. This understanding extends to everything.”

Reading the above quote I think it is quite safe to say we are in a economic rainstorm in these current times and not the John Grishamesque “Rainmaker” kind of rainstorm but a good old fashioned “better fix the levee” soaking. I mean, just looking around or reading the paper there are tales of woe and gloom and doom abounding across the world’s landscape relating to the massive economic downturn. Layoffs, stock portfolios nearly wiped out to extinction, dogs and cats sleeping together etc. I am sure by now you are saying “Hey thanks for the describing the water I am drowning in Craig.” Ahh but not all is as dark as it seems. Frankly it is quite easy to get lost in all this, we are all human after all and it is so simple to get sucked into the vortex and essentially miss the proverbial forest for the trees. In many ways what this is more then anything else is a call to remind all of us how we got here to begin with. Not a postmortem on the subprime mortgage industry but how we got to be great to begin with, because sometimes that is what it takes, something to rock us out of complacency and get us to roll up our sleeves and say “all right lets do this!” Before we get to deep into this blog though, do  remember down through history there were folks who had it a lot worse then we do right now and they managed to pull through just fine. I couldn’t even imagine hanging around in Europe between 1618 and 1648 with the Thirty Years War going on and people rolling over each others lands like grass, I mean imagine the same war fought by your grandfather, father and you and we think we have it bad. Even in modern times just ask anyone who ever lived through a war or is living through a war from either the standpoint of a soldier or civilian that was or is being fought on their own soil and you will start to hear some stories of how tough things really can get. Of course please don’t think I am denigrating human suffering relating to this world economic situation, but go spend some time in rural villages in a few choice African countries in this current time and get a first hand look hardship really is and things like a stock portfolio might not seem so bad anymore. Again though this isn’t a “lets wallow in it blog.”

So where do we start? Let’s start there, “what made us great and what do we do about this to begin with?” I am not a professional economist and won’t pretend to have the answers to provide sound macroeconomic policy on the global stage, but I can share this with you. We have to get back to what made us great as a country to start with and what made us was great was that we worked together and played as a team. Sure I know if you looked at the founding fathers they couldn’t agree on anything accept that they hated the British, but Ben Franklin coined the famous line “we must hang together or we will surely hang as individuals.” Because if we want to do a lot with very little; we are going to once again have to learn to think as one and that is not an easy thing to do. Simply stated, the nature of team play can be very difficult to master because the natural desires of humanity lean towards the individual and individual accomplishments.  As Heath Ledger’s Joker would say in “The Dark Knight,” “Let’s wind the clocks back a year.” Recall last year January 2008. Seems like an eternity ago doesn’t it? The air was clear, your portfolio was riding high, the world was your oyster and everyone loved you… ok it wasn’t utopia for everyone(again reminder about Africa) and I am exaggerating but you get the point. So here you are strolling into any grocery store and you pick up a magazine and you can see articles dripping with individual accomplishments and praise of the individual, this person did that, this person did this..blah blah blah.. yet upon digging deeper it might have dawned on you that the expression “no man(or woman) is an island,” might be lurking back there somewhere. Like Morpheus would say “it is there Neo like a splinter in your mind.” Ok, hang with me on this journey, we are going somewhere with this. So now back to individual accomplishment, think about this for a second and I will use Golf legend Tiger Woods as an example. On some basic level Tiger Woods may go out and take an opponent out in sudden death, but someone made sure his clothes were clean, his clubs were ready, his schedule is sorted and his money is properly managed. Going back even further you see a supportive dad and mom who worked to give young Tiger every opportunity he could do be successful and eventually smash through a racial barrier. Sure Tiger is out there on the course but all of it came together from the past and present to ensure that the moment on the course was created because of a whole group of people who were their to support and make it happen. Teamwork 101.

First off, before we continue this discussion and see how this relates to our current world we are in, I must confess I have been a student of Phil Jackson’s numerous works that take a very in-depth exploration of the nature of team play, specifically “Sacred Hoops: Spiritual Lessons of a Hardwood Warrior.” Phil’s philosophies and approaches are demonstrated in his success as arguably one of the finest basketball coaches to coach the game and his winning record with the Los Angeles Lakers and the Chicago Bulls speaks for itself. So how does this apply to where we are at now? How can these lessons alter the path we have found ourselves treading on? The solution once again returns to the nature of team play because when there are many people with drastically different backgrounds, life experiences and abilities, the only way to make this successful is through real team play that involves people working together on the deepest and most profound levels.

Which bring us to where we are. What is team play? All great teams have at least two things in common: one is each player learning to trust his or her teammates as well as each player knowing what their role is and how they contribute to the overall whole. To use the analogy of basketball, when you are storming down the court on a dribble drive you already know where your teammate will be to accept your pass and they know where you will be because you are no longer thinking as individuals but as a collective unit. In this moment, you become virtually unstoppable because all there is to do is execute and nothing else. You are dwelling then inside a pristine and pure moment that generates power in the confines of the unit itself and that unit can be anything from family, community, business, your church, your country, planet earth you name it. In cases like this it is akin to the movie “Searching for Bobby Fischer” where the little chess prodigy Josh Waitzkin turns to his opponent and offers him a draw in their final chess match and offers up the following, “You’ve lost, you just don’t know it yet.” It is at this level of play that you know and become cognizant of your role and what you are best at and you learn to deeply trust your teammates. It requires a profound knowledge of one’s self and more importantly, understanding what your strengths and weaknesses are and to trust those around you. As Clint Eastwood’s character Dirty Harry said, “A man’s gotta know his limitations.” Powerful words of wisdom from brother Eastwood, but it is also extends further to imply a connectedness as well. The place where you end and your teammate begins disappears. This approach harnesses each individual’s unique abilities and drives them into a single cohesive group. Ultimately, when you excel and perform your role perfectly, the others around you become better. This can also be found in Dr Martin Luther King’s statement that “I can’t be me, until you are you.” This is not easy to accomplish because is requires  the hardest thing which is trust, both trust in yourself and trust in those around you. All of team play evolves from this. From this great things can get accomplished. Still we are always aware that it is always a never-ending process to evolve and work as a unit, and every moment of glory a team experiences as a unit is always the result of hours, days, months and years of hard work and that is where we find ourselves today. In a place where work will need to be done to restore and rebuild. Let there never be a doubt, nothing good ever came easy, ever comes easy, or ever will come easy and that is something we will have to remember more then anything again in these times, but when people gather together and choose to accomplish great things, anything is possible.

Lets get back out on the court and make it happen!

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Ok I couldn’t resist starting this blog with the title of Kinks Album..”Give the People What they Want.”

So you came this far. Perhaps you would like to come a little further? First off let me tell you one of my personal agitations life. Bad customer service. Many companies think that the idea of customer service is sticking you, the customer, into a system that was designed with the best intentions but ultimately leaves you with a sense of, “why did I come here at all.” I myself even in my daily life always notice how I am being treated as a customer. Even the largest companies in the world are only as good as the service they provide. Everyone of us has had nightmare stories of long waits, catch twenty two bureaucratic loops and employees living with the idea of “just get this person off the phone with his blah blah blah and I can go home.”

Thinking along these lines I will share a few stories about customer service. The names have been changed to protect the innocent or perhaps lack thereof. The first one involves an overseas firm I was interested in working with on a project who is one of the largest organizations of its kind in its particular market. Despite this, I went through normal channels, meaning filled out an on line form and then got routed to the proper email address to establish contact with a sales person. Well I emailed some basic details to the contact email provided and got a response from an overseas contact who was in charge of the intake of my kind of business. Now the overseas contact was supposedly a person in charge of sales alliances and analyzing projects, meaning this wasn’t someone simply to be called to help you stop pop ups on your computer, but a senior sales associate. Well guess what? The person couldn’t care less about our project or anything else as witnessed by a curt and detached email followed that ultimately had one purpose which was politely to say, “don’t let the door hit your @#$ on the way out. Since I am not one to take things lying down, I decided to write to the CEO of the corporation in question, after all he seemed like a person who built his company on customer service.

Now for a second let me explain the CEO mentality, or shall I say the responsible CEO’s mentality who ultimately wants to know the experience of all customers great and small when they are interact with their organization. CEO’s with this level of responsibility or perhaps economic power have staff that do nothing but make sure all letters and emails and correspondences are answered and resolved because truthfully if someone is upset enough to take the time to write to them well then it is important. Again this isn’t “Office Space” with Lumberhg saying “Right, Yeah,” but a desire to know what customers want, feel, think about the companies products and services. Well in my case we were definitely batting 0 and 3 on this because the letter received zero response. Not that their were cobwebs in my post box, but I wasn’t feeling the love from this organization in the form of any sort of written correspondence, email, phone call, sky writing, you name it. Ok I can accept maybe our beloved USPS might have broken down in a Nuemanesque Jerry Seinfeld moment, but some how I sincerely doubt it. Crickets were making more noise around my mail box then this company was. All this though got me to thinking… Yes there was cranial smoke when this occurred, but lets move onto the point.

I think perhaps in this respect many CEOs should follow the lead of the United States House of Representatives. Yes I am aware I just kicked over the hornets nest of poltics and probably ripped every deep seated thought about elected officials but bear with me for a second here since this isn’t an Anne Coulter versus Micheal Moore showdown, but a simple observation because really, if there is one thing politicians do very well it is listening to what their constituents are saying because if they don’t they won’t be in office very long. Ok Ok, I know what you are saying, we in the US can be very apathetic about politics, and call me the last boy scout, but seriously if you don’t believe me call your Congressman or Congresswoman and see if they will listen, I am willing to bet someone will take the call and want to know what issue you are facing and how they can help. After all the tell take sign of any election into office is votes and without votes you are packing up your things in cardboard boxes and going home. Really, just look at every US election and see how narrow some of the margins are in states, districts just to see the power of single votes.

So now I go back to the point at hand, no response from said company, and a “flick you off like a piece of lint on a jacket” email. To this day every time I think of that company that is the first thing I think of. Also in a strange twist of fate, the person would have kicked themselves if they knew what eventually happened in terms of project development. Tisk. Tisk.

Now this brings me to situation number two and here we have an example of why you should always pay attention to every potential client’s inquiry no matter what it might look like. Our story begins anew…. A large technology company who unless you have been done an “Into The Wild” kind of spiritual detachment from civilization, all know very well. Needless to say this company in question was searching for a particular service and rather then going in with guns blazing and throwing their power and weight around they opted to send a polite inquiry through an online form as opposed to the phone very much like I did. They of course received a call from a sales associate who was shocked to find out who had sent it. And they lived happily every after…

The point I am trying to make here is that never underestimate any client or potential client interaction. The most dangerous poison in business is hubris. It is like a cancer eating at any organization who does not guard itself from its ill effects. It can cripple even the mightiest of enterprises and slowly bring them to their knees. It is something we all must be on the lookout always in business because we can be on either side of its ill effects very easily unless we are willing to take a hard look at ourselves and what we produce, provide and create for our customers. I mean consider this, to this very day the person who told me to “get lost” has no idea what he did and as the American Indian saying goes“walk a mile in a mans shoes and you will know who he is,” and inside of this we can see ourselves in it as well or we risk the same mistakes.

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